Return & Exchange Policy

We want you to love your purchase. If you experience any issues, please review our policy below.

Returns

Returns are accepted only in the case of a product defect.
If you believe your item is defective, please contact us within 30 days of receiving your order. We may request photos or additional details to help verify the issue. Once the defect is confirmed, we will provide instructions for returning the item.

Exchanges

Exchanges are welcomed within 30 days of receipt.
Please note that all shipping costs for exchanges are the responsibility of the customer. Once we receive the returned item, we will ship your replacement.

General Notes

Items must be returned in their original condition and packaging.

We cannot accept returns or exchanges after the 30-day window.

We do not offer refunds for non-defective items.

If you have any questions or need assistance, please contact our support team at orders@bestkneepillows . com